Skip to content

What is Proof of Address? (General)

  • by
FAQ Categories

What is Proof of Address? (General)

To verify your account, you are required to provide us with a valid document other than your ID document to confirm your current residential address.

This document must be issued within the last 6 months and must contain:

  • Your name
  • Your current residential address, which contains (Country, City, and/or P.O Box/Postal Code/House Number etc.)
  • The date of issue/expiry
  • The issuing authority
 

What documents are accepted as proof of address?

Any official document that states:

  • Your full name
  • Your full address
  • Has an issuance date within 6 months 
 
Examples of accepted documents

How to upload your proof of address?

1. Complete your basic information in the app by entering:

  • Phone number
  • Date of birth
  • Address
  • Occupation

 

2. Follow the steps to:

  • Take a selfie.
  • Upload a picture of your ID.
  • Upload a clear picture of your proof of address.
Did you find it helpful?
If you have any question, Click here