At Thndr, the security of your account and investments is our top priority. We are dedicated to creating a safe platform for our users.
How does Thndr ensure the safety of my account and investments?
- Thndr prioritizes your security through multi-factor authentication (MFA), combining something you have (your mobile device) and something you know (your password).
- The Thndr app adheres to industry standard security measures, including regular tests and audits to maintain a secure platform.
- Thndr implements KYC protocols during the account creation process to confirm your identity.
What happens if I change my device?
- Changing devices is seamless. When logging in from a new device, we’ll send an SMS for identity verification.
- Remember, you can only use Thndr on one device at a time, so logging in on a new device logs you out of the previous one.
How is my Thndr account protected in case my device is stolen?
- Stolen device protection involves a triple layered shield: the thief would need possession of your device, your SIM card, and knowledge of your login credentials.
- If you suspect any compromise, contact our support immediately.
Are there other security measures in place?
- Yes, Thndr is licensed by Abu Dhabi Global Markets “ADGM”
- Thndr prioritizes security in every feature, encrypting data at rest and in transit.
- We conduct security tests and audits regularly to identify and address potential vulnerabilities.
How can I avoid scams while using Thndr?
Never share your account PIN/Password. Thndr will never request this information. If you suspect a scam, reach out to us on the Thndr app.
