To verify your account, you are required to provide us with a valid document other than your ID document to confirm your current residential address.
This document must be issued within the last 6 months (with exceptions for tenancy contracts) and must contain the following information:
- Your name
- Your current residential address, which contains (Country, City, and/or P.O Box/Postal Code/House Number etc.)
- The date of issue/expiry
- The issuing authority
What documents are accepted as proof of address?
Utility bills
Examples:
- Bank statements
Examples:
- Tenancy contract
*Waived from 6 month rule as long as the contract is valid
Examples:
- Land ownership deeds
Examples:
What documents won’t be accepted?
- Driver’s license
- National ID
- International ID
- Passport
- Money transfer slips
- Delivery addresses
